Customer Service Seminar: Critical Elements of Customer Service

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Name: Customer Service Seminar: Critical Elements of Customer Service
Date: June 3, 2019
Time: 5:00 PM - 7:30 PM EDT
Registration: Register Now
Event Description:
Presented By: Susan Adelizzi-Schmidt, Suasion Communications Group

While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This seminar will highlight five critical elements of customer service that, when they are adopted as company culture and delivered by you, will bring customers back time and time again to experience
service that outdoes the competition.

This seminar will cover:
· Defining Customer Service
· Understanding how your own behavior affects the behavior of others
· Developing confidence and skill as a problem solver
· Learning techniques to deal with difficult customers
· Keeping a strong Customer Service Focus
Atlantic Cape Community College
Cape May Campus
340 Court House South Dennis Road
Cape May Court House, NJ 08210
Date/Time Information:
Monday, June 3, 2019
Check-In 5:00pm
Program: 5:30pm - 7:30pm  
Contact Information:
Chris Oney
Free to Attend!
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